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07 3262 1288

Billing Policy

Our practice recognizes that some patients may prefer to get medical assistance from their home during this COVID-19 pandemic rather than come out to our practice.

Phone/Video Conference consultations can be bulk billed if the following criteria are met:

1.  Has seen Clayfield Medical Centre as a patient within the last 12 months, AND
2. Has a valid pension card or is a child under 16
3. Either has returned from overseas and has respiratory symptoms  OR has been in direct contact with someone with proven COVID-19
4. Has either:
chronic medical condition,
is pregnant,
is a parent of a child under 1 year old,
is a person >70
is aboriginal or Torres Strait islander >50,
Is immunocompromised.

For patients who don’t fit this criteria, phone consultation are available with no Medicare rebate.  The fees vary depending on duration on consultation.  Please call our receptionists for details.

 FeeM/C PaidOut of Pocket
Standard consultation: $83 $38.75 $40.25
Standard consultation HCC:$70$38.75$31.25
Extended Consultation (upto 29 mins):
(for multiple problems, cervical cancer screening & women’s checks, etc)
 $145 $75.05 $69.95
Extended Consultation HCC:$125$75.05$49.95
Extended Consultation (30-39 mins): $155 $75.05$79.95
Extended Consultation (30-39 mins) HCC:$135$75.05$59.95
Prolonged Consultation: (40-49 mins):
(for multiple complex problems, counseling, etc)
 $190 $110.50 $79.50
Prolonged Consultation: (40-49 mins) HCC:$170$110.50$59.50
Prolonged Consultation (50-60 mins): $250 $110.50 $139.50
Prolonged Consultation (50-60 mins) HCC:$230$110.50$119.50

NB. after hour fee applies from 5:30pm Monday-Friday and for Saturday’s.
Fee=$10 extra Longer consultations and extra services would incur extra fees.


Dr Ada Tam will be only bulkbilling children under 6 years of age in all NEW patients seeing her from 29/3/2021.
Existing patients are exempt from this and pre-existing billing policy applies to pre-existing patients.

Bulk Billing for (Brisbane residents) who:

  • are under 16 years of age
  • have a valid Pension Card
  • or HCC and was a patient before 01/07/2014

*To be eligible for bulk billing, you must present your current concession/pension card upon each visit.

Exclusions to Bulk Billing

  • Cervical cancer screening
  • Integrative Medicine Consultations
  • Surgical procedures
  • First laser acupuncture of each cycle
  • Insurance/VISA/employment medicals
  • other specialised consultations.

Patients who are not Greater Brisbane residents. After Hours appointments, and exhaustive or complex consultations may incur a private fee even for hcc holders, subject to individual doctors discretion. And from 1 July 2014 all new patients with valid HCC will be privately charged at a discounted rate.

Effective 4/2/2021

Ask About Your Billing

If you have questions about our billing policy, please ask our team to assist you. We look forward to helping you and your family!

Clayfield Medical Centre | 07 3262 1288